Frequently Asked Questions
Everything you need to know about Kaja Beauty products and services.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on all unused and unopened products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Are Kaja Beauty products cruelty-free?
Yes, we are proud to be 100% cruelty-free. We do not test our products or ingredients on animals at any stage of production.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary depending on the destination.
How can I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.